Support for Our Websites
We know that setting up a website can feel daunting, so we’re on a mission to make having a website as simple as possible.
If you want any support, or you have any questions at all, just ask.
Setting up your site
When you buy one of our website packages, it includes a choice of practical support to get you started:
- a place on one of our website workshops in east London
- if you can’t make it to London, you have access to a webinar online to cover the same information.
That way, we can give hands-on help to get your website up and running.
If you prefer to learn as you go, or want the security of knowing you can find reminders about how to do something, we also have a library of ‘how-to’ videos and PDF guides.
Our guides cover just about everything we can think of that you might need to know. And, if we’ve not covered something, just let us know, and we’ll add it.
Ongoing support and website maintenance
The support doesn’t end when you publish your site.
We’re still here for you to answer any questions you have and guide you through any edits you’re having difficulty with.
And we’ll take care of the day-to-day maintenance side, too, running updates to WordPress and other plugins your site uses, taking care of any security alerts (if someone else tries to log in to edit your site, for example), and backing up your content so we can restore your site if anything happens to it.