Our Support

Setting up a website can be daunting. But we’re on a mission to make it a much better experience for you.

Getting started

It’s simple.

Pick your package, press the Buy Now button, and we’ll do the rest – setting up your website with your own domain name, email address and theme.

All the essential pages or sections you need – Home, About, Blog and Contact – are already in place, and dummy content shows you precisely what your website will look like.

Your menus and social media links will be in place from day one. And, because you’ll have a Coming Soon page, your website will start to be registered by search engines straight away.

Coming Soon on Desktop

Direct support – just an email or phone call away

Don’t be put off from creating your website because you don’t know how to do it. That’s what we’re here for.

Whether you want to email a quick question or chat a problem through with Fred on the phone or over Zoom, we’ll guide you through every aspect of your website, big or small. And the support doesn’t stop once you have your website working; we provide ongoing support; however you need it.

Practical coaching just for you

We want to make sure your website is working the way you need it quickly and without stress.

You can book a Zoom call with Fred, who will happily take you through how to add and edit your content to get your website live.

Fred giving support for Flat White Websites

Penny and Fred are so approachable and make setting up your site so simple and straightforward. Also they are wonderful at helping you to just get on with it. 

Suzanne, Curiosity Social Media

Prefer to learn as you go?

We have a growing library of how-to videos and PDF guides to help you do just that.

We cover everything you need to know – from the basics of logging in and finding your way around WordPress to adding photos, videos, newsletters and blog.

Can’t find something you need? Let us know, and we’ll create it.

I found it incredibly easy to get my website live – the tutorials were extensive and brilliantly presented using video, so there was no need to seek further information which made the whole process very straight-forward.

Josh, Aim High Marketing

We take care of all the technical stuff

We’ll look after your website’s day-to-day maintenance, so you don’t have to think about it.

  • Ensuring WordPress and your plugins are up to date with the latest releases
  • Taking care of any security alerts with dedicated plugins to warn us of anything suspicious
  • Daily back-ups just in case anything unexpected happens, we can restore your full website for you.

Peace of mind. Just like that.