Feedback Form – Website PurchaseName First Last Email Your WebsiteHow would you have found a website provider?Tick as many options as you like Google or other search engine Word of mouth Social Media OtherDid you have a domain name already? Yes NoDid you point your new Flat White Website to your domain name yourself? Yes NoWere you happy with the help we provided in pointing your website to your existing domain name? Yes NoPlease describe any issues that you had with the website pointing.Did you have a website already? Yes NoWhat did you like about your previous website?What didn't you like about your previous website?Why didn't you have a website before? No need Too confused by the options Tried unsuccessfully Did you find it easy to edit colours and fonts on your website? Yes NoPlease describe any problems you had changing colours or fontsDid you have any problems editing or adding content to your website? Yes NoPlease could you tell us about the problems you had adding contentHow easy did you find it to add content to your Flat White Website? Very easy Quite easy Ok Quite difficult Very difficultPlease can you describe the problems you had adding content.Did your Flat White Website have everything on it that you expected? Yes NoPlease could you tell us what other features you expected to have on your website.Future ServicesThe price for a Flat White Website package is £120-£240 per annum, which includes hosting and personal support. Is this what you would expect to pay? Less than I expected About right More than I expectedWould you pay for extra features for your Flat White Website? Yes NoAre there any extra features in particular that you would pay for?How would you prefer to pay? Automatically with saved Credit Card details On demand every yearWould you be interested in a WordPress website workshop, run by us, showing you how to make the most of your website? (Post-Covid) Yes NoTestimonialWe would really appreciate using your experience when we market Flat White websites.How easy did you find it to get your website up and running?It would be really helpful if you could mention specific aspects that you liked e.g. theme options, explanations providedSupport: please describe the level of support you had.Was there anything about the support you received (either on the website or personally from Fred or Penny) that made it stand out?Would you recommend Flat White websites? Why?Anything else you would like to tell us that we won't publish?!Brutal honesty appreciated!Please confirm that you are happy for us to use your first name and company name if we use your testimonial on our Flat White Website? Yes, I am happy to have my testimonial used with my first name and company name No, please don't publish my testimonial